CREATE AND IMPLEMENT RESTRUCTURING AND CHANGE MANAGEMENT SOLUTIONS
Such as: advising on organizational structures and reporting relationships; assisting with recruitment and shortlisting; facilitating effective project management.
IMPROVE EMPLOYEE AND CUSTOMER COMMUNICATIONS
Such as: drafting client service agreements; preparing internal circulars and newsletters; designing customer feedback surveys.
REVIEW AND DOCUMENT SYSTEMS AND PROCESSES
Such as: reviewing existing systems and processes; writing standard operating procedures to assist with accreditation or to improve business operations.
DEVELOP POLICIES AND PROCEDURES TO IMPROVE OPERATIONS AND/OR CUSTOMER SERVICE
Such as: creating a Company Policy manual; producing a Health & Safety or an IT Policy; developing a Staff Handbook; putting together a new employee Induction Programme.
PROVIDE BUSINESS WRITING SERVICES
Such as: preparing written material for your business: letters, reports, proposals and tenders; writing job descriptions and person specifications.
Such as: drafting job application forms; creating appraisal and evaluation forms; preparing cover letters and standardized email replies.
ADVISE ON MARKETING YOUR PRODUCTS AND SERVICES, AND PROMOTING YOUR COMPANY
Such as: reviewing your promotional strategy; advising on your marketing plan; assisting with writing news articles and press releases.
“Your most important work is always ahead of you, never behind you.”