My values guide the way I work with my clients and with my business partners:

Excellence: I strive to be the best in everything I do. I am always learning and improving. I seek and embrace change. I always deliver on my promises.

Caring: I care about all the people I work with. I build lasting relationships with my clients and business partners, based on mutual respect, trust and understanding.

Integrity & Respect: I carry out my work with integrity and with the highest ethical standards. I show respect to all and I value all individuals for their diverse background and experience. I deal fairly, honestly and in good faith with my clients and business partners.

I offer impartial and unbiased support, as well as management expertise, together with a good eye for detail and a deep commitment to helping you run a successful business.

More specifically:

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HELP WITH RESTRUCTURING AND CHANGE MANAGEMENT

Need advice on organizational structures and reporting relationships? Need support with recruitment and shortlisting? Let me help you

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BETTER EMPLOYEE AND CUSTOMER COMMUNICATIONS

Need a helping hand with client service agreements, business letters or customer feedback surveys? Get in touch

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EFFECTIVE SYSTEMS AND PROCESSES

Want to give your customers what they want every single time? Going for accreditation? Let’s take a look at your systems and processes, how we can make them better or just put them down on paper

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TAILOR-MADE POLICIES AND PROCEDURES

Business Continuity Plan? Staff Handbook? IT Policy? Company Manual? Let’s get started

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MARKETING AND PROMOTION

Need someone to cast an eye on your website or take a look at your marketing strategy? Let me see how I can help you promote your business better

“Efficiency is doing things right; effectiveness is doing the right things.”

– Peter Drucker