Helping Small Businesses Standardise Their Processes
Passionate about supporting small businesses and start-ups
Running a small business is exciting, but it can also feel overwhelming when processes aren’t clearly defined or documented. That’s where I come in. I help small business owners and start-ups streamline and formalise their processes, so you can focus on what matters most — growing your business. I create bespoke handbooks, how-to guides, Standard Operating Procedures (SOPs) and policy manuals that clearly set out the way you work. What makes my service different? I understand that every business is unique. I take the time to learn how you operate, so the documents I create are tailored to your set-up and easy for your team to use. Ready to get started? Fill in the 'Work With Me' form below or get in touch today.
How I can help you
Bespoke Solutions
Every document is custom-made to reflect your business processes — no off-the-shelf templates. The result: practical tools that save you time and help your business run more efficiently.
Personalised Service
I start by listening to you. After an initial chat, I’ll send a simple questionnaire to capture the details of how your business operates. This ensures the documents are clear, jargon-free, and perfectly aligned with your team’s needs.
Experienced and Supportive Guidance
With over 25 years’ experience across multiple industries, I provide reliable advice and hands-on support. My goal is to give you confidence and peace of mind, knowing your business processes are documented and compliant.
About me
Why Work With Me?
Hi, I’m Cecile!
I’m passionate about helping small businesses and start-ups simplify, standardise, and document their processes. With more than 25 years’ experience in the private, public and semi-government sectors, I’ve supported organisations in strengthening their systems to improve efficiency, achieve compliance, and drive growth.
I specialise in creating user-friendly handbooks, SOPs, and how-to guides that:
• Simplify employee training
• Maintain consistent service quality
• Support long-term business growth
• Assist with tenders, certification, and compliance
Let’s work together to strengthen your foundations and free up your time to grow your business.
