Work With Me

Helping Small Businesses Streamline and Grow

Passionate about helping small businesses and start-ups grow and succeed

I’m passionate about helping small business owners and start-ups put the right tools in place, so you can focus on what matters most — growing your business. I create easy-to-use, fully customised handbooks, how-to guides, policy manuals, and Standard Operating Procedures (SOPs) designed specifically to fit your unique needs. What sets me apart? I take the time to understand your business through a friendly chat and a simple questionnaire. This personalised approach ensures every document I create is tailored just for you. Ready to get started? Fill out the "Work With Me" form below or contact me!

Explore My Services
Small business owners celebrating success

About me

A journey of passion, know-how and creative support

Hi, I’m Cecile!

I’m passionate about helping small businesses and start-ups simplify and standardise their operations to improve efficiency and compliance.

With more than 25 years’ experience spanning industries such as construction, property management, market research, and financial services, I’ve supported many businesses in setting up systems that drive growth.

I specialise in crafting bespoke, user-friendly handbooks, SOPs, and how-to guides that simplify employee training, maintain consistent service quality, and underpin long-term success. These documents also assist with tender submissions, certification applications, and ensure smooth daily operations.

Let’s work together to grow your business.

Contact Me

Key Services Overview

Personalised Solutions to Help Your Business Grow

Discover how customised process documents can streamline your operations and support business growth.

  • Outstanding Staff Handbook Bespoke to my Business Structure

    I approached Cecile because I needed a staff handbook that was simple and easy to digest. Cecile helped me by being professional and knowledgeable. The result was an outstanding staff handbook which can be amended if needed and bespoke to my business structure. I would recommend Cecile to people who need to work with an experienced and seasoned consultant.

    Melody S.

    Senior Manager, payment solutions provider

  • Forward thinking, organised and very practical

    I needed some guidance on how to grow my business and how to find which direction is best for me to proceed. I have in the past asked others to help me with some success. However, Cecile beats them all hands down. She is quick, efficient, she listens and understands. I love working with her, she is forward thinking, organised and very practical. Her guidance and advice actually works! I really feel with Cecile working with me, I can really take my small business forward easily.

    Julie Lomas

    Owner, julielomas.com

  • Very thorough, good quality work and good communication throughout

    Cecile was very thorough, good quality work and good communication throughout. Would highly recommend.

    Manjeet

    Domestic Violence Charity

  • First class work ethic, talents and effectiveness

    Cecile proved to be an invaluable resource to APSE; her involvement with the organization, attitude and integrity were highly praised by colleagues and members of the Association alike. Her first class work ethic, talents and effectiveness make her an invaluable asset to any employer or client commissioning her services. Cecile is particularly strong in organizational systems and processes, and at managing and motivating people.

    Paul O'Brien

    Former Chief Executive, Association for Public Service Excellence

  • High standards of work, reliability, ethics and values

    Cecile led the Firm through a transition period following a merger of law firms, and the subsequent streamlining of full scope administration systems, IT and working practices. Cecile’s high standards of work, reliability, ethics and values coupled with her diligence and dedication enabled our diverse team of lawyers and admin staff to continue delivering first class legal services to the satisfaction of our local and international clients.

    Qays H. Zu'bi

    Chairman, Zu'bi & Partners Attorneys & Legal Consultants

  • Professional and caring

    It was a great pleasure and a real comfort to work alongside Cecile who is as professional as she is caring. Her listening skills, insight and responsiveness, among other qualities, are making the new business development journey much less tedious and much more efficient. Furthermore, her wide ranging skills have been a real lifesaver for me in many ways.

    Sylvie

    Bahrain

What My Clients Say

Discover how my tailored, documented processes have helped clients simplify their operations and achieve their business goals.

Send a Review

Frequently Asked Questions

Project timelines and costs vary depending on your specific needs. Once I understand your requirements, I’ll be able to provide a clear, no-surprise quote and timeline tailored to your budget.

Can't find your answer?

  • How do I get started?

    Simply complete the “Work With Me” form with details about your project or any challenges you’re facing. I’ll get back in touch to discuss how we can work together to create the perfect solution for your business.

  • What services do you provide?

    I offer bespoke services including policy manuals, handbooks, how-to guides, and Standard Operating Procedures (SOPs). Whether you need new documents or you’re looking to update existing manuals, everything is tailored to fit your unique business needs.

  • What type of businesses do you work with?

    I work with small businesses and startups across a variety of sectors such as finance, construction, IT, law, and retail. Regardless of your industry, my aim is to help you streamline operations and achieve your business goals.

  • Do you work with remote or international clients?

    Yes, I work with clients across the UK and internationally. Thanks to virtual tools and digital document delivery, distance isn’t a barrier to receiving personalised, high-quality process documentation.

  • How do you tailor solutions to my business?

    We start with a friendly introductory call, followed by a simple questionnaire to understand your goals, challenges, and industry requirements. This personalised approach ensures solutions and document fits your specific processes and team.

  • How often should I review or update my business documents?

    It’s best to review your policies, handbooks, and SOPs at least once a year or whenever there are significant changes in your business operations or relevant legislation. Regular updates help keep your documents effective and your business compliant.

  • Can you help with compliance documentation?

    Absolutely! I specialise in creating comprehensive company handbooks, HR policies, data protection guidelines, and IT best practice documents to help your business remain compliant with industry standards and relevant UK regulations.

  • Will the documents be easy for my team to use and understand?

    Definitely. I focus on clear, straightforward language and practical formats, making your SOPs and handbooks easy to follow and to implement across your team.

  • What’s the typical timeline for a project?

    The timeline depends on the complexity and scope of your project. Once I understand your specific needs, I’ll provide a clear estimate with a realistic timeframe and keep you informed throughout the process to ensure transparency.

  • What are your fees?

    Pricing varies based on the document type, length, and level of customisation – or updates required. After discussing your requirements, I’ll send you a transparent, no-obligation quote outlining exactly what’s included, so you know what to expect.

Work With Me

Customised Service Tailored to Your Business Needs

Let’s work together to help your business thrive. Share the details of your project and company via the form below, and I’ll get back to you with a personalised proposal. Whether you need brand-new manuals or updates to existing documents, I’m here to support you every step of the way.