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Helping Small Businesses Streamline and Grow

Passionate about helping small business and startups grow and succeed

I’m passionate about helping small business owners and startups get the right tools in place so you can focus on growing. I create easy-to-use, fully customized handbooks and “how-to” guides that actually fit your needs. What makes me different? I take the time to get to know your business with a quick, friendly chat and a simple questionnaire. That way, everything I create is made specifically for you. Want to learn more? Send me a message below!

Explore My Services
Small business owners celebrating success

About me

A journey of passion, know-how and creative support

Hi, I’m Cecile!

I’m an independent operations advisor with 25+ years of experience across different industries and countries. I’m passionate about helping small businesses and startups streamline their operations by simplifying and standardizing processes.

From construction and property management to market research and financial services, I’ve helped businesses set up systems that improve efficiency, ensure compliance, and drive growth.

I specialize in creating easy-to-use, custom handbooks and “how-to” guides that make training new employees a breeze, keep service consistent, and support long-term success. These guides aren’t just for training—they also help with bidding, certification applications, and keeping everyday operations running smoothly.

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Key Services Overview

Personalized Solutions to Help Your Business Grow

Find out how custom process documents can help your business

  • Outstanding Staff Handbook Bespoke to my Business Structure

    I approached Cecile because I needed a staff handbook that was simple and easy to digest. Cecile helped me by being professional and knowledgeable. The result was an outstanding staff handbook which can be amended if needed and bespoke to my business structure. I would recommend Cecile to people who need to work with an experienced and seasoned consultant.

    Melody S.

    Senior Manager, payment solutions provider

  • Forward thinking, organised and very practical

    I needed some guidance on how to grow my business and how to find which direction is best for me to proceed. I have in the past asked others to help me with some success. However, Cecile beats them all hands down. She is quick, efficient, she listens and understands. I love working with her, she is forward thinking, organised and very practical. Her guidance and advice actually works! I really feel with Cecile working with me, I can really take my small business forward easily.

    Julie Lomas

    Owner, julielomas.com

  • Very thorough, good quality work and good communication throughout

    Cecile was very thorough, good quality work and good communication throughout. Would highly recommend.

    Manjeet

    Domestic Violence Charity

  • First class work ethic, talents and effectiveness

    Cecile proved to be an invaluable resource to APSE; her involvement with the organization, attitude and integrity were highly praised by colleagues and members of the Association alike. Her first class work ethic, talents and effectiveness make her an invaluable asset to any employer or client commissioning her services. Cecile is particularly strong in organizational systems and processes, and at managing and motivating people.

    Paul O'Brien

    Former Chief Executive, Association for Public Service Excellence

  • High standards of work, reliability, ethics and values

    Cecile led the Firm through a transition period following a merger of law firms, and the subsequent streamlining of full scope administration systems, IT and working practices. Cecile’s high standards of work, reliability, ethics and values coupled with her diligence and dedication enabled our diverse team of lawyers and admin staff to continue delivering first class legal services to the satisfaction of our local and international clients.

    Qays H. Zu'bi

    Chairman, Zu'bi & Partners Attorneys & Legal Consultants

  • Professional and caring

    It was a great pleasure and a real comfort to work alongside Cecile who is as professional as she is caring. Her listening skills, insight and responsiveness, among other qualities, are making the new business development journey much less tedious and much more efficient. Furthermore, her wide ranging skills have been a real lifesaver for me in many ways.

    Sylvie

    Bahrain

What My Clients Say

Discover how tailored strategies and expert guidance have helped my clients simplify operations and achieve their goals.

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Frequently asked questions

Timing and costs depend on your project’s needs and scope. Once I get a better idea of what you’re looking for, I’ll send you a clear quote and timeline—no surprises, just straightforward details to fit your budget.

Can't find your answer?

  • How do I get started?

    Just fill out the “Get a Quote” form with your project details or any challenges you’re facing, and I’ll reach out to chat about how we can work together to make it happen!

  • What services do you provide?

    I offer services like policy and handbook creation, as well as reviewing and updating existing documents. Every service is tailored to fit your business needs.

  • Can you help with compliance documentation?

    Yes! I specialize in creating comprehensive employee handbooks, HR policies, data protection guidelines, and IT best practices to help your business stay compliant with industry standards and local regulations.

  • What type of businesses do you work with?

    I work with small businesses and start-ups across various industries, including finance, construction, IT, law, and retail. No matter your field, my goal is to help you streamline operations and achieve your business goals.

  • How do you tailor solutions to my business?

    We’ll kick things off with a friendly intro call, followed by a simple questionnaire to understand your goals, challenges, and industry needs. From there, I’ll create tailored strategies and documentation to help streamline your operations and achieve your objectives.

  • What’s the typical timeline for a project?

    The timeline depends on the scope and complexity of your project. Once we’ve discussed your needs, I’ll provide a clear timeframe and keep you updated every step of the way.

  • What are your fees?

    My rates vary based on the project’s needs and scope. Once I understand your requirements, I’ll provide a clear quote outlining what’s included (and what’s not), so there are no surprises.

Request a Personalised Quote

Customized Service Tailored to Your Business Needs

Let’s work together to grow your business and reach your goals! Fill out the form below with details about your project and your company, and I’ll send you a customized quote. Whether you need brand-new, tailored manuals or updates to your existing documents, I’m here to help—every step of the way.