Frequently Asked Questions

Not 2 projects or 2 businesses are the same. Here are some answers to common questions. Click on the button below to email me directly or fill out the “Work with me” form.

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  • How do I get started?

    Simply complete the Work With Me form and share a little about your business. I’ll then arrange a friendly call to discuss the best solution.

  • What services do you provide?

    I create bespoke handbooks, how-to guides, policy manuals, and SOPs — either from scratch or by updating your current documents.

  • What types of businesses do you work with?

    I mainly work with small businesses and start-ups across the private, semi-public, and not-for-profit sectors.

  • Do you work with international clients?

    Yes. While most of my clients are UK-based, I also support international businesses remotely.

  • How do you tailor solutions to my business?

    Through an initial consultation and a short questionnaire, I’ll get to know your goals, challenges, and industry requirements, so everything I produce fits your specific needs.

  • How often should I update my documents?

    At least once a year, or whenever your business or industry requirements change.

  • Will the documents be easy to use?

    I make sure everything’s written in plain English, easy to follow, and actually helpful for the people using it.

  • What’s the typical project timeline?

    It depends on the scope, but I’ll provide a clear timeframe upfront and keep you updated throughout.

  • How much will it cost?

    Pricing depends on your requirements. I’ll provide a transparent, no-obligation quote after our first conversation.